Dynamics 365 is a powerful platform. But getting the most from it takes deep understanding of the platform itself, and also of your organisation. Whether you're starting from scratch, rescuing a stalled project, or looking to extend what you've already got, we'll help you make Dynamics work for you. We listen before we build, and we stay with you from the first conversation to long after go-live.

How we can use Dynamics 365 to achieve your goals

An icon for Deployment

Deployment

Getting Dynamics 365 up and running properly is the foundation that everything else sits on. We'll work with you to understand which parts of the platform your teams actually need, whether that's the core sales and marketing tools, or a wider implementation. Either way, your people will have accurate customer data, clear visibility of workflows, and the right information in front of them when they need it.
An icon for Customisation - Dynamics 365

Customisation

Out of the box, Dynamics 365 can do a lot. But your organisation isn't generic, and your system shouldn't be either. We design and build bespoke solutions on top of the Dynamics 365 platform, shaped around how your teams actually work. There's no unnecessary complexity, just what you need, built properly.
An icon for Integration - Dynamics 365

Integration

Moving your data is one of the riskiest parts of any Dynamics 365 project, and it's where implementations can go wrong. Our integration service is a straightforward, proven process: your data arrives accurately, on time and exactly as specified. We handle one-off migrations too, making sure nothing gets lost and your teams can start using the full platform from day one.
An icon for AI Implementation - Dynamics 365

AI Implementation

AI tools like Copilot can take real admin burden off your customer service teams by handling routine queries, surfacing the right information faster, and keeping things moving through the customer journey. We'll help you work out where AI can genuinely make a difference, and make sure it's set up to do exactly that.
An icon for Upgrades - Dynamics 365

Upgrades

Dynamics 365 keeps moving forward, and so should your system. But new features and updates are only useful if your system absorbs them cleanly. We handle upgrades that work first time, with as little disruption to your team as possible.
An icon for Rescue - Dynamics 365

Rescue

Sometimes a Dynamics 365 project runs into trouble. There may be data problems, a stalled deployment or a system that's drifted away from what the organisation actually needs. We've been here before. We'll take an honest look at where things stand, tell you what's fixable and get things back on track.

How we work

We use an agile approach to delivering projects, ensuring that you get a flexible solution that works for you. Alternatively, we’re happy to integrate with your preferred methodology and can dovetail with your organisation’s processes.

Discover

We spend time with your stakeholders - including the people who'll actually use the system - to understand what's working, what isn't and what you really need. Then we put together a clear plan, with realistic timescales and costs, before any work begins.

Deliver

We build your solution using Microsoft's toolkit, shaped around your requirements. Everything gets tested thoroughly before it goes anywhere near your live environment. If your teams need training to get up to speed, we'll sort that too.

Evolve

Once your system is live, we'll be here for as long as you want us, adding features, automating processes and building new integrations as your needs change.

Two TrueNorth IT employees looking at a laptop

Find out more.

Free Consultation
Read a Case Study