With our Dynamics 365 CE consultancy services, you'll work with experienced, thoughtful consultants who start by understanding how your organisation actually runs - the people, the processes, the workarounds - before suggesting any changes. We listen, we ask sensible questions, and we make Dynamics 365 work the way your team actually works.

In the end,  we believe that good technology matters, but building a real partnership matters too. And that's what you get with every project.

Our Services

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Dynamics 365 Consulting

If your customer data and operational tools aren’t talking to each other, we can make sure that Dynamics 365 CE fixes that. Your team will spend less time wrestling with software and more time actually helping customers.

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Power Platform Consulting

Many organisations aren’t using Power Platform properly yet. We’ll help you automate repetitive work, build useful apps and turn your data into something meaningful, without making things more complicated than they need to be.

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Power BI Consulting

We’ll help you use Power BI to bring your data together, build clear and reliable reports, and create dashboards people actually use. You’ll get better visibility, less rework and more confident decision-making.

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Copilot Consulting

When used properly, Microsoft’s AI tools can save time and do everything from drafting emails to surfacing information fast. We make sure AI is configured to your data policies and securely embedded into the workflows your team use every day.

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Web Portal Development

Make it easier for customers, partners and staff to work with you. Whether you need an off-the-shelf Microsoft PowerApps Portal or something built from scratch, we’ll recommend whatever fits best.

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System Integration

When your systems don’t connect properly, information gets lost, duplicated or stuck – and someone ends up fixing it manually. The goal of our system integration service is to make sure your information flows where it needs to.

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Our Approach

We follow a simple, proven approach: our Discover-Deliver-Evolve model. Its three stages keep things clear, manageable and focused on what actually matters to your organisation.

Discover

The Discover phase is where we figure out how Dynamics 365 fits into your organisation - and where it could work harder for you. We look at what's slowing you down, the challenges you're facing and your organisation's end goals.

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Deliver

Once we've agreed on a clear roadmap, we implement the right technology carefully and smoothly. You'll see steady progress at every stage, and have something your team can use right from the beginning.

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Evolve

Organisations evolve and grow. Things change, new opportunities appear. We work with you to keep improving. As Microsoft releases new tools, we'll help your team to decide what's worth adopting.

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How We Work

We’re a people business first, and a technology business second. That means when we bring in new technology, your team actually ends up using it, not working around it. Our consultants spend time with your team before recommending anything, because the right fix depends on how your operation actually runs. We listen, we speak plainly and we focus on practical improvements that make your team's working day easier.

Most of our work runs as fixed-price sprints, with clear goals and a timeline agreed upfront. You’ll always know what’s happening and what to expect. There’s no surprises, no sudden scope changes, and no bill that's bigger than you expected.

It’s a straightforward approach: experienced people, working alongside your team, until the technology is genuinely embedded, not just installed.
  • Martin Court, Head of Digital Transformation, Redcentric
    A quick note to thank you and your team for your heroic efforts this sprint to keep us on track to complete our initial quote module development on time, as promised, despite us struggling to provide you the information you needed to complete the sprint until 3 days before sprint end. Fantastic effort from you all.
    Martin Court, Head of Digital Transformation, Redcentric
  • True North have been a pleasure to work with. Their deep technical expertise and experience have significantly accelerated our delivery. Their pace comes from clear thinking, not shortcuts: they ask the right questions, explore options, and aren’t afraid to prototype to get to the best answer. They work seamlessly with our teams, sharing knowledge as they go. The result is high quality delivery and excellent value.
    Richard Charnley, Head of Solution Architecture, Leeds City Council
  • Small enough to care, big enough to deliver...TrueNorth are the technology partner for us. Proactive, flexible and our saviours in the hour of need! The team are a credit to Gareth, Christian and Steve and by extension feel like a wider part of our own. Would highly recommend to any organisation looking for expertise and quality outputs & support."
    Brian Bullman, Head of Programmes – CTO, Redcentric
  • Ben Clymo, Systems Manager, Home-Start Bradford District
    Working with Microsoft Dynamics has been intuitive and easy for staff to pick up due to its integrability with Office365 and staff’s existing familiarity with Microsoft software. Behind the scenes, with some basic training from TrueNorth we’ve been able to customise and extend much of the functionality ourselves which has meant we can continue to cost-effectively adapt the system to our requirements as they change and develop.
    Ben Clymo, Systems Manager, Home-Start Bradford District
  • Jill Scott, Project Manager, PeoplePlus
    Working with TrueNorth doesn’t feel like working with an external agency. It feels as if we have a trusted and integrated IT team of our own. TrueNorth are highly flexible and responsive, and have taken the time and care to understand our company and our systems thoroughly. Staff across our organisation are confident that TrueNorth will provide swift and accurate solutions to a whole range of different situations. The TrueNorth team’s dedication and work ethic make them a very easy company to work with, and we are happy to rely on them for an expanding range of services.
    Jill Scott, Project Manager, PeoplePlus
  • The team at TrueNorth have been fantastic to work with. They designed and implemented a solution that was implemented with the minimum of disruption to our business and which has radically improved our disaster recovery capability. I would definitely recommend TrueNorth’s services to anyone planning a cloud-based project and look forward to working with them again in the future.
    Jacob Frankham, IT Director, Intrinsic Financial Services
  • I cannot recommend True North IT highly enough. Their knowledge and expertise, combined with an agile approach make them a highly-trusted and must-have Solutions partner for any organisation with a focus on Digital Transformation.”
    Amber Roebuck, Dynamics Business Analyst, Redcentric
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