Since we were established in 2014, our Discover-Deliver-Evolve model has worked as a straightforward process built around listening, clear advice and outcomes that actually stick. It starts with taking the time to understand your goals, your challenges and how your people work day to day.
From there, we work with you openly to explore the relevant Microsoft options. We’ll explain what each one does and what it costs in real terms. You’ll always understand what we’re recommending, why it matters and what happens next.
Every project is delivered by a senior member of staff, someone who knows your organisation. Together, we agree on exactly what's happening and in what order. And then we get it done, carefully and transparently. We stay close to your team throughout and make sure the outcome works in practice, not just on paper.
Discover
Discovery as a Deliverable
Microsoft's platform is genuinely powerful. But that power can make it hard to know where to start, especially if you've been burned by a tech project before, or you're not sure which parts of the Microsoft stack are right for your business.
The Discover phase is where we sort that out together.
Use Discover to lay the groundwork before a line of code is written
Before we recommend anything, we need to understand your world. During the Discover phase, we take a thorough look at your environment: what's working, what isn't and where the gaps are. We map your systems, processes and infrastructure, and we spend time understanding the business challenges behind them.
The result is a clear, practical plan: which Microsoft tools will actually help you, how they'll be implemented, and what success looks like.
Fixed Price Discovery: A low-risk way to get started - and to test us out
Not ready to commit to a full project? That's completely understandable, particularly if you've experienced difficult tech implementations in the past.
Our Fixed Price Discovery service lets you work with us on a defined, standalone basis. Our consultants will get to know your organisation, understand the challenges you're facing, and scope out what a sensible project would actually look like. From there, we'll give you a clear set of recommendations showing which Microsoft products fit your needs, and why.
What you do with that is up to you. Commission us to carry out the work, run it internally, or use the document as the basis for a tender. Either way, you'll have something concrete and useful at the end of it.
Deliver
Expert Project Deployment
Once we know what we're building, we get on with building it. We work closely with your team to deliver the plan from the Discover phase, starting with a minimum viable product so you can see real progress early on.
We work in fortnightly sprints, with a working demo at the end of each one. You can test the system as it takes shape, give us feedback and help us refine it, rather than waiting until the end to find out if we've got it right.
Where we can, we implement Microsoft's out-of-the-box features first. It's quicker, less risky and usually gets you most of the way there. Where you need something more specific, we'll customise, but we won't build just for the sake of it.
Evolve
Keeping Pace With Your Business
Technology shouldn't stand still just because a project has been delivered. As your business changes, we can help your system change with it. That might mean:
- Adding features to support new ways of working
- Connecting with new internal or external systems
- Giving new stakeholders access through integrated web portals
- Bringing in new datasets as your reporting needs grow
We're not here for a one-off job. We're here for the long run.
